“The Change Insider provides me insights into where in the organisation certain issues arise during our improvement project. Also, my team leaders now have the information they need to work with their teams.”
A branch of a larger company now needed to improve performance quickly and permanently. Previous attempts to do so have failed. The organization did not seem to be moving forward and management was unsure what to do.
So they looked for a tool that could help them understand what they needed to do to change and improve at a pace and sustain those changes.